DANZ NYC is a global chain of footwear and apparel brands, dedicated to providing high-quality, fashionable, and cutting-edge women's footwear, apparel, and accessories. The clothing in DNZ NYC warehouse is differentiated based on style, color, and size, and there are a wide variety of clothing inventory types. Currently, a combination of online and offline stores is used for shipping, which often faces challenges such as shipping during peak business periods, manual inventory checks, and handling of returns.
DANZ NYC has nearly a thousand styles of shoes and clothing, which makes it difficult to manage the warehouse due to the numerous SKUs of the products.
At present, DANZ NYC has adopted a sales model that synchronizes online and offline sales. During end of season, Double 11, 618, Black Friday and other promotional activities, it faces the challenge of quickly processing a large number of consumer order demands. The warehouse's delivery efficiency cannot keep up with the pace of sales, resulting in poor consumer experience. During the offline sales process of DANZ NYC, there are issues with order combination shipping and returns, which often lead to accuracy in order fulfillment. Currently, one in every ten orders in DANZ NYC generates errors, with an error rate of up to 10%. This results in low work efficiency for the store and seriously affects the shopping experience of consumers.
● High density storage:
At present, DANZ NYC's offline retail experience stores adopt a combination design of warehouses and stores. The warehouse occupies 20% of the store's floor area, with an area of 60 square meters, a height of 3.8 meters, and stores 2150 fun boxes. The other 80% of the retail experience store area is used for product display, and the system is operated by three robots. After customers select their favorite clothing, they can operate it on the store terminal device. The robots can quickly and accurately retrieve the specified products and transport them to the store pick-up counter.20% of the store area achieves 80% of the goods storage: DANZ NYC adopts a new warehouse+store display combination design, using 20% of the space to unleash 80% of the possibilities. The cube warehouse transforms the store space into a spacious customer experience area, providing consumers with an excellent shopping experience.
● Improve management efficiency:
Easy handling of SKU: DANZ NYC faces problems such as complex classification and difficult storage, while the cube warehouse can flexibly store different products according to their size and shape. Cube Warehouse adopts robot automation technology to help store management reduce the work pressure of product sorting, inventory, and handling, allowing staff to devote more time to customer service and enhance consumers' purchasing experience. Reduce the error rate of orders: The cube warehouse system has been fully integrated with DANZ NYC's order management system, achieving full process management of orders and reducing the store's order error rate to 0.3%.
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